Auto Body Repair Services

Auto Body Shop Painting Service

Professional, Friendly Staff

Marshall Brothers Collision Center's associates are committed to making your collision repair experience as positive as possible. While it’s not easy to turn an auto accident into a memorable service experience, our representatives are trained to do just that. You will find that our associates are knowledgeable, friendly, and professional.

Limited Lifetime Warranty

You'll have peace of mind knowing that Marshall Brothers Collision Center's industry-best warranty protects you anywhere in the U.S. for as long as you own your vehicle. If you should ever find yourself in need of our warranty service, please call the Marshall Brothers Collision Center location near you at 504-454-1880.

Towing and Rental Cars

Marshall Brothers Collision Center has created preferred service arrangements with well-known towing companies in the New Orleans Metro area, and we have an exclusive service arrangement with Enterprise Rent-A-Car

Insurance Company Approved

Marshall Brothers Collision Center has established positive business relationships with virtually every auto insurance company. Our ability to “cut through the red tape” ensures a smoother, faster repair process. Marshall Brothers Collision Center will work pro-actively with your insurance company to delivery the high-quality service you deserve.

Trained Technicians

Marshall Brothers Collision Centers employs trained and qualified technicians to perform the complex structural, mechanical, body and refinish work required to meet industry repair quality standards. Marshall Brothers Collision Center invests heavily in the ongoing training and development of our technicians.

Body Shop in MetairieCustomer Satisfaction

At Marshall Brothers Collision Center we engage a qualified third party to survey our customers regarding every aspect of repair quality and service. A high percentage of our customers have stated that based on our service and quality, they will refer their family and friends to Marshall Brothers Collision Center for their collision service needs.

Advanced Repair Equipment

Advances in vehicle design and technology require the use of sophisticated equipment to properly repair the composites, high strength steel, aluminum, safety systems, on-board computers and complex finishes common to a growing number of vehicles. Marshall Brothers Collision Center invests in computerized repair and refinish systems and technologically advanced welders to ensure quality repairs.

 

What to do in an accident:

Let's say you have just had the misfortune of being involved in an auto accident. What should you do next? Here is a quick, step-by-step Accident Scene List to assist you in minimizing your stress and discomfort.

  • If it is clear, safe and legal, move all involved vehicles out of traffic.
  • Turn off the ignition on all vehicles involved.
  • Make a first aid check of all persons involved. Look around to see if anyone is in immediate danger or needs medical assistance. Avoid moving an injured person as it might seriously complicate the injury.
  • Call the police by dialing 911 for assistance and if necessary, have them dispatch emergency medical services.
  • Remove objects from the road that may cause further damage or risk to others.
  • Gather the names of all individuals who were in the vehicles during the accident as well as the people who witnessed the accident.
  • Make a quick diagram of where the vehicle occupants were seated and indicate the direction of travel and occupied road lanes. Also note the date, time, and weather conditions. Look around and gather information from any possible witnesses.
  • Be careful what you say – Do not discuss "fault" or make statements about the accident to anyone but the police.
  • Exchange insurance company information and notify your insurance company immediately. This is important. If it is not convenient to contact your agent, telephone the nearest office.

Auto Body Shop Dent Removal in CarAuto accidents are unexpected and stressful. Even the most careful drivers may be involved. If you are in an accident, stay calm, follow the steps listed above and call Marshall Brothers Collision Center. We’ll help alleviate some of the stress that goes along with being in an auto accident and we’ll work with your insurance company and repair your vehicle the right way…the first time, on time, every time.

Call Us Today! (504) 454-1880

 

 

The Collision Repair Process

With today's advanced collision repair equipment, paints and repair processes, it is now possible to recapture the original factory look and feel of a car or truck after a collision. When you trust your vehicle’s repairs to Marshall Brothers Collision Center, you are guaranteed quality workmanship and attention to every detail. To ensure performance, we follow a proven repair process, and offer the following services:

Drop Off

  • One of our trained service advisors will provide you with a detailed written estimate and description of the repairs
  • We will arrange the rental vehicle for you

In Process

  • We provide continuous customer contact to keep you informed about the progress of your vehicle during the repair process
  • Marshall Brothers Collision Center utilizes advanced frame dimensioning systems with computerized printouts to guarantee accurate repairs
  • Sophisticated quality control systems and standard operating procedures prevent rework and reduce repair times
  • Advanced Sherwin Williams Base Coat and Clear paint systems with color match ensure that you receive the highest quality refinishing and recapture the factory look of your vehicle

Delivery

  • Your vehicle is washed, vacuumed and quality checked before delivery
  • From time to time we will call customers to make sure that their expectations were met and that they are completely satisfied with the repairs done to their vehicle
  • Marshall Brothers Collision Center  guarantees all work and protects you with a  Limited Lifetime Warranty on all performed collision repair work

If you expect the highest quality repairs and service for your vehicle and want the repairs completed by specialists in all aspects of collision repair, trust your vehicle to the trained professionals at Marshall Brothers Collision Center. We never compromise on quality.

 

FAQs and Tips

Your car is likely the second largest investment you're likely to make, so preserve its value and your safety by having it repaired professionally at Marshall Brothers Collision Centers

  • Never drive a car that could be unsafe because of damages. We will gladly arrange for your car to be towed to Marshall Brothers auto repair facility.
  • Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our location and ask that the insurance company come to inspect the car. Marshall Brothers works closely with all of the major insurance companies and we keep close communication with insurance companies to advise them of all work and repairs that need to be done to our customer's vehicle.
  • As a consumer, it's nice to know that there is no law that requires you get more than one estimate or appraisal on your vehicle. You have the right to get as many comparison estimates as you’d like in order to help you make an informed decision about your collision repair options.
  • You have the right to take your vehicle to the collision repair center of your choice. Your insurance company cannot require you to go to a particular shop. Your insurance company usually can recommend a reputable repair center in your area, including Marshall Brothers Collision Centers.
  • Differences in repair estimates are common. A lower estimate may not include all necessary work. If you’re not sure why one estimate is different from another you’ve received, just ask a friendly service advisor at one of our locations.
  • Choose a repair center that has unibody repair equipment and certified (by I-CAR or ASE for example) technicians. All  of our technicians have continuing I-CAR and ASE training to ensure that they are skilled in the latest repair process and equipment.
  • Make sure you choose a collision repair center that has the advanced equipment and systems used to remove and reinstall frame, suspension, engine, and drivetrain components as well as provide other essential collision repair services. Marshall Brothers has the latest equipment and training necessary to repair your car to its exact factory specifications.
  • Make sure that the collision repair center offers a warranty. Marshall Brothers offers every customer our industry-best warranty that protects you for as long as you own your vehicle.
  • Let us help you work with your insurance company. Marshall Brothers has established positive business relationships with virtually every auto insurance company. Our ability to "cut through the red tape" ensures a smoother, faster repair process.
  • Ask the repair center to pre-arrange a rental car. Since the average car is in the repair shop for two weeks, ask if the shop can make recommendations for a rental car company and if they can arrange for a replacement rental car to be ready when you drop off your car. Marshall Brothers Collision Center can arrange a rental car for you on the spot or we will take you to the nearest Enterprise location and help set you up with a rental car.